All systems are operational

About This Site

Please contact us at #payment-gateway-tech-support

Past Incidents

1st November 2021

Payex Our partner Payex is experiencing problems

Our partner Payex is experiencing operational problems which affect some of our services.

Affected services are:

  • Credit card payments

Start time: 07:00 CET

We will return with updates and more information as soon as the problems are solved and the services are operational again.

If you have any questions, please contact us at: #payment-gateway-tech-support, schibstedaccount@schibsted.com

  • The problem is fixed now. We got confirmation from Payex the problem is solved. Also, our metrics and logs indicate that Payex is operational again.

  • Our partner PayEx is still experiencing operational problems which affect some of our services but the situation seems to be improving and we are now seeing orders being completed again.

    No official confirmation has been received by PayEx yet but we will monitor the situation and keep you updated whenever that changes.

    If you have any questions, please contact us at: #payment-gateway-tech-support, schibstedaccount@schibsted.com

  • We still monitor the situation. Unfortunately, nothing has changed recently - 100% of payments going through Payex fail. We opened an incident channel (#20211101-payex-technical-difficulties). Please join it if you would like to be updated more often. We don't have any ETA from Payex on when they expect to fix the problem. Other payment channels (Vipps, Klarna, Strex, Fortumo, Adyen) are not affected.

  • 31st October 2021

    No incidents reported

    30th October 2021

    No incidents reported

    29th October 2021

    No incidents reported

    28th October 2021

    No incidents reported

    27th October 2021

    No incidents reported

    26th October 2021

    No incidents reported