All payments referencing Schibsted user ID are unavailable Monday 13th December 2021 10:30:00

We are experiencing technical issues. All orders that pass Schibsted (spid.no or schibsted.com) user ID are unavailable. The underlying fraud detection component is not able to read user information due to Schibsted Account outage.

Affected services are:

We will return with updates and more information as soon as the problems are solved and the services are operational again.

If you have any questions, please contact us at: #payment-gateway-tech-support, schibstedaccount@schibsted.com

The situation is now stable, we declare the status of the issue to be fixed.

If you have any questions, please contact us at: #payment-gateway-tech-support, schibstedaccount@schibsted.com

Posted 2 years ago by pawel.dziok

The situation for the Norwegian users (spid.no/schibsted.no) is now stable.

Schibsted Account is still working on resolving the issue of logging Swedish users (schibsted.com) but we do not observe any issues with the payment processing since 10:55.

Since there is some ongoing work we continue to closely monitor the situation as some instabilities might occur.

We'll notify you when the underlying issue will be resolved.

If you have any questions, please contact us at: #payment-gateway-tech-support, schibstedaccount@schibsted.com

Posted 2 years ago by pawel.dziok

We are no longer observe any issues, but we continue to monitor the situation.

We will return with updates and more information as soon as the problems are solved and the services are operational again.

If you have any questions, please contact us at: #payment-gateway-tech-support, schibstedaccount@schibsted.com

Posted 2 years ago by pawel.dziok